How can we help?
Start here for answers to your questions about Snap Finance.
Snap Finance reviews each Snap Partner application, and your birthday is needed for identity verification.
Customers will know in seconds if they’ve been approved.
For a customer to apply for pay-over-time-options with Snap Finance, they need to
Be old enough to enter into a legally binding contract, which may vary by state or territory
Have a steady source of income (at least $1,000 per month for Snap Loan and $750 per month for Snap Leasing)
Have an active checking account
Provide a valid smartphone number and email address
Our application is easy. It takes only a few minutes for a customer to apply.
Customers can apply through the Merchant Portal, SMS, or online at snapfinance.com.
Approvals are valid for up to 90 days. Please refer to your specific approval terms.
The following IDs can be used when applying with Snap Finance.
• Social Security number
• ITIN number
• State-issued Driver’s License
• State-issued identification card
If you have questions, we can help! Live chat with a member of our Merchant Support team for immediate assistance. Click on the chat feature on the bottom-right corner of your screen.
Our hours are:
Monday-Friday 7:00 a.m. - 7:00 p.m. MST
Saturday and Sunday 8:00 a.m. - 5:00 p.m. MST
Other ways to contact us:
Phone: 877-789-4384
Email: merchant@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box 26561, Salt Lake City, UT 84126
If a customer provides any feedback to you as a merchant regarding the product or any services provided by Snap Finance, please capture the nature of the customer’s feedback or complaint using this form.
Snap provides point-of-purchase marketing materials, including signage, to our partners at no charge. To order additional materials, please contact your Client Success Manager (CSM).
Funding is expedited to your account, typically within 48 hours of merchandise delivery or completed invoice.
There are merchant discounts that are mutually agreed upon, but Snap Partners do not pay any fees. Please contact your Client Success Manager (CSM) for more details.
When paying the processing fee, customers generally use a credit/debit card or cash. However, this may vary based on the Snap product you use. Please check with your Client Success Manager (CSM) for assistance.
